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By using features of this site that allow you to post or otherwise transmit information to or through this site, or which may be seen by other users, you agree that you shall not upload, post, or otherwise distribute or facilitate distribution of any content -- including text, communications, video, software, images, sounds, data, or other information -- that: • is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, sexually explicit or graphic, or otherwise in violation of this site’s rules or policies; • victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; • infringes any patent, trade mark, service mark, trade secret, copyright, moral right, right of publicity, privacy or other proprietary right of any party; • constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (also known as "spamming"), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling; • contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; or • impersonates any person or entity, including any employee or representative of this site, its licensors or advertisers. You also agree that you shall not harvest or collect information about the users of this site or use such information for the purpose of transmitting or facilitating transmission of unsolicited bulk electronic e-mail or communications for any other commercial purpose of your own or a third party. You further agree that you shall not solicit or collect information, or attempt to induce any physical contact with, anyone 18 years old or younger without appropriate prior verifiable express parental consent. This site generally does not pre-screen, monitor, or edit the content posted by users of this site. However, this site and its agents have the right, at their sole discretion, to remove any content that, in this site’s sole judgment, does not comply with the Site Submission Rules or is otherwise harmful, objectionable, or inaccurate. This site is not liable for any failure, delay, damages or results, in removing such content. You agree that your use of this site may be suspended or terminated immediately upon receipt of any notice which alleges that you have used this site in violation of these Rules and/or for any purpose that violates any local, state, federal or law of other nations, including but not limited to the posting of information that may violate third party rights, that may defame a third party, that may be obscene or pornographic, that may harass or assault others, that may violate hacking or other criminal regulations, etc. of its agents, officers, directors, contractors or employees. In such event, you agree that the owner of this site may disclose your identity and contact information, if requested by a government or law enforcement body or as a result of a subpoena or other legal action, and the owner of this site shall not be liable for damages or results thereof, and you agree not to bring any action or claim against the owner of this site for such disclosure. This site reserves the right to revise these Site Submission Rules at its discretion, so check back from time to time to be sure you are complying with the current version.
By using this site or by clicking “I agree” to this Agreement, you (“User”) signify your agreement to these terms and conditions. If you do not agree to this Agreement please do not use this site and do not click “I agree”. Please check this Agreement periodically for changes as the owner of this site www.opticalstars.com represented by it’s owner  reserves the right to revise this Agreement and your continued use of this site following the posting of any changes to the Agreement constitutes acceptance of such changes. The Company reserves the right to terminate a User’s use of this site at any time without notice and may do so for any breach of this Agreement or the instructions on this site by User. This Agreement applies to licensors and advertisers as well. YOU MUST BE OVER 18 TO AGREE TO THIS AGREEMENT AND USE THIS SITE This Agreement must be completed, understood and agreed to by a person over 18. If a parent or guardian wishes to permit a person under 18, and under his or her supervision, to use this site, he or she should email the Company with his or her explicit permission and acceptance of full legal responsibility for the minor to do so. If you are not yet 18, if you are easily offended, or are accessing this site from any country where material on this site is prohibited or illegal, please leave now as you do not have permission to access this site. LICENSE TO USE THIS SITE Upon your agreement to this Agreement, the Company hereby grants you a non-exclusive, non-transferable limited license to use this site in strict accordance with the terms and conditions in this Agreement and as permitted via instructions on this site. You agree not to make any false or fraudulent statements in your use of or to gain access to this site. You acknowledge and agree that all content and services available on this site are property of the Company and its advertisers and licensors and are protected by copyrights, moral rights, trademarks, service marks, patents, trade secrets, and other proprietary rights and laws, in Germany and internationally. All rights not expressly granted herein are fully reserved by the Company, its advertisers and licensors. You agree to pay for any and all purchases and services made using your name and credit card through this Site, not to challenge any such charges and to pay for all collections and/or attorneys fees resulting from any non-payment. LICENSE RESTRICTIONS Use Except as may be explicitly permitted through this site, you agree not to save, download, cut and paste, sell, license, rent, lease, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from materials, code or content on or from this site. Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from the Company is prohibited. In addition, use of the content or materials for any purpose not expressly permitted in this Agreement is prohibited. Security You agree that if you are issued a Username and Password by the Company, you shall use your best efforts to prevent access to this site through your Username and Password by anyone other than yourself, including but not limited to, keeping such information strictly confidential, notifying the Company immediately if you discover loss or access to such information by another party not under your control and supervision, and by using a Username and Password not easily guessed by a third party. You agree that you shall not try to reverse engineer, reverse assemble, reverse compile, decompile, disassemble, translate or otherwise alter any executable code, contents or materials on or received via this site. You understand that such actions are likely to subject you to serious civil and criminal legal penalties and that the Company shall pursue such penalties to the full extent of the law to protect its rights and the rights of its other licensors. International Users Accessing this site, and services, products or contents available on this site, except as expressly allowed through instructions and truthful statements by the User in regard to use of this site, from places outside the U.S. or where their contents are illegal, is prohibited. Those who choose to access this site from other locations do so knowingly on their own initiative and voluntarily at their own risk and are responsible for compliance with local laws. None of the information on this site may be downloaded, exported or reexported into Libya, Iraq, North Korea, Cuba, the National Union for the Total Independence of Angola (UNITA), Iran, Syria, Sudan, Burma (Myanmar), Serbia, the Taliban, Sierra Leone, Liberia, designated Terrorists and international Narcotics Traffickers, Foreign Terrorist Organizations, and/or designated foreign persons who have engaged in activities related to the proliferation of weapons of mass destruction or any other country with restrictions imposed by the U.S. Government. By using this site, you agree that you are not a citizen of or a resident in any of these countries. Export You agree that you shall comply with all applicable export and import control laws and regulations in your use of this site, or materials or services received through this site, and, in particular, you shall not export or re-export anything on or received through this site in violation of local or foreign export laws and/or without all required Germany, U.S. and foreign government licenses. Government Use If you are a branch or agency of the U.S. Government, the following provision applies. This site, code, contents, services and accompanying documentation are comprised of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212 (SEPT 1995) and are provided to the Government (i) for acquisition by or on behalf of civilian agencies, consistent with the policy set forth in 48 C.F.R. 12.212; or (ii) for acquisition by or on behalf of units of the Department of Defense, consistent with the policies set forth in 48 C.F.R. 227.7202-1 (JUN 1995) and 227.7202-3 (JUN 1995). Unpublished rights reserved under the copyright laws of the Federal Republic of Germany. USER'S LICENSE GRANT TO SITE Except with regard to personal information, all information which you post on this site or communicate to the Company through this site (collectively “Submissions”) shall forever be the property of the Company. You agree to the Site Submission Rules found here as part of this Agreement if provided on the site by the Company. The Company shall not treat any submission as confidential and shall not incur any liability as a result of any similarities that may appear in future Company services or products. Without limitation, the Company shall have exclusive ownership of all present and future existing rights to any Submission of every kind and nature everywhere. You acknowledge that you are fully responsible for the message, including its legality, reliability, appropriateness, originality and copyright. You hereby represent and warrant that your Submission does not infringe the rights of any third party. TRADEMARKS The Company’s, licensors’ or other third party materials, services or products referenced on this site are common law or registered trade marks or service marks of such parties. THIRD PARTY SITES You may be transferred to online merchants or other third party sites through links or frames from this site. You are cautioned to read such sites’ Terms and Conditions and/or Privacy Policies before using such sites in order to be aware of the terms and conditions of your use of such sites. These sites may contain information or material that is illegal, unreasonable or that some people may find inappropriate or offensive. These other sites are not under the control of the Company, are not monitored or reviewed by the Company, and the Company is not aware of the contents of such sites. You acknowledge that the Company is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the contents or any transmissions received through such sites. The inclusion of such a link or frame does not imply endorsement of this site by the Company, its advertisers or licensors, any association with its operators and is provided solely for your convenience. You agree that the Company and its licensors have no liability whatsoever from such third party sites and your usage of them. DISCLAIMER OF WARRANTIES THE COMPANY, ITS ADVERTISERS AND LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THIS SITE, THE SUITABILITY OF THE INFORMATION CONTAINED ON OR RECEIVED THROUGH USE OF THIS SITE, OR ANY SERVICES OR PRODUCTS RECEIVED THROUGH THIS SITE. ALL INFORMATION AND USE OF THIS SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. THE COMPANY, ADVERTISERS AND/OR ITS LICENSORS HEREBY DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SITE, THE INFORMATION CONTAINED ON OR RECEIVED THROUGH USE OF THIS SITE AND ANY SERVICES OR PRODUCTS RECEIVED THROUGH THIS SITE, INCLUDING ALL EXPESS, STATUTORY, AND IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE COMPANY, ADVERTISERS AND/OR ITS LICENSORS DO NOT WARRANT THAT THE CONTENTS OR ANY INFORMATION RECEIVE THROUGH THIS SITE ARE ACCURATE, RELIABLE OR CORRECT; THAT THIS SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENTS OR ANY INFORMATION RECEIVED THROUGH THIS SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THIS SITE IS SOLELY AT YOUR RISK. USER AGREES THAT IT HAS RELIED ON NO WARRANTIES, REPRESENTATIONS OR STATEMENTS OTHER THAN IN THIS AGREEMENT. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU BUT SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW OF YOUR JURISDICTION. LIMITATION OF LIABILITY UNDER NO CIRCUMSTANCES SHALL THE COMPANY, ADVERTISERS AND/OR ITS LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM, OR ARISE OUT OF THE USE OF, OR INABILITY TO USE, THIS SITE, THE INFORMATION CONTAINED ON OR RECEIVED THROUGH USE OF THIS SITE, OR ANY SERVICES OR PRODUCTS RECEIVED THROUGH THIS SITE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF THE COMPANY, ADVERTISERS AND/OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE COMPANY, ADVERTISERS AND/OR ITS RESPECTIVE LICENSORS’ LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW OF YOUR JURISDICTION. INDEMNIFICATION You agree to defend, indemnify, and hold harmless the Company, its advertisers, licensors, subsidiaries and other affiliated companies, and their employees, contractors, officers, agents and directors from all liabilities, claims, and expenses, including attorney's fees, that arise from your use of this site, or any services, information or products from this site, or any violation of this Agreement. The Company reserves the right, at it own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with the Company in asserting any available defenses. LEGAL COMPLIANCE Company may suspend or terminate this Agreement or User’s use immediately upon receipt of any notice which alleges that User has used this site for any purpose that violates any local, state, federal or law of other nations, including but not limited to the posting of information that may violate third party rights, that may defame a third party, that may be obscene or pornographic, that may harass or assault others, that may violate hacking or other criminal regulations, etc. of its agents, officers, directors, contractors or employees. In such event, Company may disclose the User’s identity and contact information, if requested by a government or law enforcement body or as a result of a subpoena or other legal action, and Company shall not be liable for damages or results thereof and User agrees not to bring any action or claim against Company for such disclosure. CHOICE OF LAW AND FORUM This site (excluding third party linked sites) is controlled by the Company from its offices within Munich , Federal Republic of Germany. It can be access from Germany , the United States of America as from other countries around the world to the extent permitted by site. As each of these places has laws that may differ from the Federal Republic of Germany, by accessing this site, both you and the Company agree that the statues and laws of the Federal Republic of Germany shall apply to any actions or claims arising out of or in relation to this Agreement or your use of this site, without regard to conflicts of laws principles thereof. You and the Company also agree and hereby submit to the filing of any claim only in the exclusive personal jurisdiction and venue of the Munich Court , Federal Republic of Germany and any legal proceedings shall be conducted in German. The Company makes no representation that materials on this site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. This Agreement shall not be governed by the United Nations Convention on Contracts for the Sale of Goods. MISCELLANEOUS This Agreement incorporates by reference the Site Submission Rules if this site allows posting and posts such Rules. This Agreement constitutes the entire agreement between the parties related to the subject matter thereof, supersedes any prior or contemporaneous (oral, written or electronic) agreement between the parties and shall not be changed except by written agreement signed by an officer of the Company. If any provision of this Agreement is prohibited by law or held to be unenforceable, the remaining provisions hereof shall not be affected, and this Agreement as much as possible under applicable law shall continue in full force and effect as if such unenforceable provision had never constituted a part hereof and the unenforceable provision shall be automatically amended so as to best accomplish the objectives of such unenforceable provision within the limits of applicable law. User shall not assign or transfer this Agreement and any such transfer shall be void.
December 17, 2006 Our Commitment to Privacy Our Privacy Policy was developed as an extension of our commitment to combine quality products and services with integrity in dealing with our users. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. As a Company located in the Germany we are committed to the Data Protection Act (Bundesdatenschutzgesetz) applicable in the Federal Republic of Germany one of the strictest laws with regards to data protection. What Information Do We Collect? When you visit our site you may provide us with two types of information: personal information you actively choose to disclose (“Active Information”) and use information collected, in a way not visible to you, on an aggregate anonymous basis as you and others browse our site (“Passive Information”). No Use of Our Site by Persons Under 13 No person under 13 should disclose information on this site. You may learn more about protecting children’s privacy online by visiting www.ftc.gov/kidzprivacy . Active Information You Choose to Provide In order to gain use of the site (become a “user”), we require you to disclose the following information: Personal information which is voluntarily submit, may include your name, address, email address and telephone number as well as other information e.g. your interest in our products, your employer and your employment position. In connection with purchase orders you submit data on order placement, goods purchased, shipping details (including your address, company name, personal name) as well as payment details (including banking details such as account number and credit/debit card information). In order to get full access to our web site (including price details) you are requested to submit us your user log-in and password data. We may ask you to submit personal information at various places on our website, including on pages for requesting a service or information, subscribing to a newsletter, subscribing for promotions, placing an order, downloading information or software, purchase information, log-in and password information, payment information (including credit/debit card information or bank details), submitting feedback or participating in a forum or survey. We collect all of the information we use only in order to process your transaction or to enhance and improve a customers service, to tailor our site to visitor's needs, showing them content that we think they might be interested in, and displaying the content according to their preferences. If you choose to post information on our site or maintain email, snailmail or telephone contact with us, we may retain such information also and its transmission via email is not secured. Passive Information Collected We may also collect information automatically about the use of our web site, through, for example “Cookies” or “IP addresses”. This information is not collected in a personally identifiable manner. What is a Cookie? Cookies are a feature of web browser (Internet Explorer, Netscape Navigator, etc.) software that allows web servers to recognize the computer used to access a site. They are small pieces of data that are stored by a user’s web browser on one site to simplify subsequent interactions with that site by the same user or to use the information to streamline the user’s transaction on related web pages. This makes it easier for a user to move from site to site and to complete transactions over the Internet. Cookies should make your online experience easier and more personalized. Our site utilizes cookies to collect information about how our site is used. Passive Information gathered may include the date and time of visits, the site pages viewed, time spent at our site, the sites visited just before and just after our site. If you do not wish to transmit “cookie” information about yourself, you may turn off the cookie function in your web browser; please consult the “Help” section of your browser to correctly do so. Our site’s servers also automatically identify your computer by its Internet Protocol address which is a unique string of numbers that is assigned to your computer by your Internet Service Provider. Your IP address may be used to address problems with our server or administer our site or to gather broad demographic information about our users. How Do We Use the Information Collected? Broadly speaking, persons we employ directly, or as contractors or agents at our direction, use Active Information for purposes of administering our business activities, providing customer services such as support, and making available other products or services we think may be of interest to our users. We may use the Active Information or Passive Information you provide to us to contact you about changes to our site, new services, features or products we offer, or other information we think you shall find valuable. If at any time you do not wish to receive such information, you may “opt-out” of doing so by sending an email to us at . We use Passive Information to gather information about our users and to enhance and design our site to make it easier, faster and friendlier to use. Additionally, cookies help us know information about how many people visit our site, when they visit and how they use our service. Passive Information may result in your viewing of particular advertising based on your user habits for your viewing on our site and a shopping experience customized to you in content, services and goods. Your Information In Relation to Others We Link To You may be able to access other websites through our site. When you do so you are doing so subject to their policies regarding privacy and data collection and you should read those sites’ privacy policies to make sure you agree to them before using such sites. When you choose to shop at such sites, you should read their privacy policies to make sure you agree to them before making purchases. Sharing Information with Advertisers or Other Third Parties We may disclose anonymous information about user habits, characteristics and user patterns, based on aggregate user statistics to advertisers on our site. The parties who perform services for us (credit card processors, merchant bank, our Internet Service Provider) may also have access to your information in performing such services. Should we buy or sell assets of our company, another company may need to review our company’s assets, including your information, to make business decisions as to whether to acquire such assets. The following is a list of the companies primarily involved in the processing of personal date of users and customers of our web site: • Deutsche Post AG DHL (German Postal Services DHL): We provide the German postal services with customer’s addresss and other personal data for the purpose of shipping, delivering and returning products purchased on our website. • Related web sites owned also by   for purposes related to direct marketing of www.OPTICALSTARS.com and in connection with services provided, such as call center or help desk services. Sharing Information with the Government or As Otherwise Required by Law We may be required by subpoena, law or government agency to disclose both Active and Passive Information you have provided to us. How Do We Secure Active Information and Passive Information? We secure your personal information submitted by you by using reasonable efforts to prevent unauthorized access or disclosure, or accidental loss or destruction of Active Information and Passive Information. Your postings on this site and other communications you may have with us via email or snailmail may not be secure unless we advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means. How Can You Choose Not to Receive Information About Products or Services By Us or to Correct, Delete or Access Your Information If you desire not to receive information about products or services we think may be of interest to you or if you wish to access, delete or correct you information, please send us an email to . YOUR USE OF OUR SITE MEANS THAT YOU ARE ACCEPT THE PRACTICES SET FORTH IN THIS POLICY. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE POLICY BY POSTING THE NEW VERSION WITH A NEW EFFECTIVE DATE. YOUR CONTINUED USE INDICATES YOUR AGREEMENT TO THE CHANGES.
Preamble PLEASE READ THESE TERMS AND CONDITIONS OF SALE CAREFULLY BEFORE PURCHASING. IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. With your purchase, you signify your agree to these terms of sale and the User Agreement of www.Opticalstars.com . We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time without prior notice. . Any such change does not affect purchase agreements that have already been placed on former orders by you and accepted by us. These General Terms and Conditions of Sale govern the sale of merchandise by www.Opticalstars.com ("Site") to B2B business and B2C private customers.represented by    (“Opticalstars” or “we”) to you. Your use of the Site to purchase merchandise indicates your agreement to follow and to be bound by these General Terms and Conditions of Sale. Orders All orders are subject to written acceptance by Opticalstars. In general we provide our merchandise to customers in North America (USA, Canada) and Australia. In case you are located in a country other than North America (USA, Canada) and Australia, please contact us prior to ordering. Orders will be processed after we have received your payment and may be subject to backorders. All orders will be confirmed by Opticalstars, in writing, by e-mail after having checked available stock with our suppliers. Please note that merchandise displayed may be out-of-stock or discontinued. You may purchase merchandise on the web site only for reselling them to your customers in North America (USA, Canada) and Australia. You may not export the merchandise purchased on this web site to any other countries. The existence and presence of the web site www.Opticalstars.com, the articles or services displayed and offered for sale therein do not imply any requirement on opticalstars to actually sell articles or provide services to you. We reserve the right to refuse orders at any time for any reason at our sole descretion and without any obligation to give reasons. Prices and Ordering All prices are in US Dollars. Opticalstars retains the right to change prices at any time without notice. Any such price change does not affect purchase agreements that have already been placed by you and accepted by us. - Eyecare Professionals at wholesale conditions: Minimum order is 5 items in total and a minimum of 3 items per brand.
- Private Customers at retail prices: No minimum order.
High volume purchases are welcome, please contact us prior of high volume purchases via email to . If you are a first-time customer we recommend to make a trial purchase with a lower volume first, in order to acertain yourself by the quality of our merchandise and the service provided. Please note that all purchases > 1,000 EURO (approx. 1,450 US$) are subject to detailed customs regulations. Please verify with your local authority if customs regulations apply when you import the merchandise to your country. You are responsible to fulfill all custom regulations by importing the merchandise yourself. Your order may be subject to state and local sales tax, depending on the location to which the item is being shipped. We do not charge you any sales taxes in accordance with applicable laws as we have our residence in Germany. All prices are exclusive of customs, import duties and sales tax. You are responsible for sales and all other taxes and/or customs duty associated with the order. While Opticalstars uses reasonable efforts to include accurate and up-to-date information on the web site, we do not make any warranties or representations as to the Site's accuracy. Opticalstars assumes no liability or responsibility for any errors or omissions in the content on it’s web site. Payment Terms We process your purchase only after having received your payment. In case of unavailibilty of stock we will refund payment already received for the merchandise that is unavailable. Invoices are due and payable at latest within 7 days after you have placed the order. Orders are not binding upon Opticalstars until accepted and confirmed by us in writing, by e-mail. We may invoice parts of an order separately. We reserve the right to request specific payment method, e.g. final money order transfer to our bank account at any order. We accept the following payment methods: - Final money order transfer to our bank account
- Credit card payments via our payment provider www.WORLDPAY.com
We reserve the right to refuse payment via Credit Card or Paypal and to ask you to pay via final money order transfer to our bank account at any time for any reason at our sole descretion and without any obligation to give reasons. Shipment and Delivery Shipping and handling charges on all single orders are US$ 12.00 fix regardless of size and volume. They will be added to your order automatically. Express shipping might be possible at conditions shown during checkout process.
Shipment is subject to payment of the purchase. Title to goods herein being purchased is retained by opticalstars until goods are paid for by the purchaser. Delivery is deemed complete and title to the merchandise passes to you upon the payment of goods and acceptance of shipment by a common carrier. Although we ship all merchandises only as insured parcel, opticalstars does not bear any risks of loss and damage to the merchandise from the time the same has cleared opticalstars fulfillment house. We apply reasonable efforts to make ready the merchandise for shipment within 5 business days after we have received your payment. In case of non-availibility of merchandise we will inform you accordingly and refund your payment (if received by us). We will inform you by email as soon as your merchandise has been shipped. We ship through a common carrier (normally German Postal Service DHL “Deutsche Post AG DHL”). However we may choose another carrier at our sole discretion. Shipping regulary will take between 7 to 14 days after ready for shippment date from Germany/Europe to your business location in North America (USA, Canada). In some exceptions it may take some days longer for the merchandise to arrive due to weather conditions or any other reasons caused by the carrier and/or customs authorities. It might also have an influence if you are located in a big city or the more outer areas of the country. On special request we will provide you with the order tracking code of the relevant carrier in order for you to check the status of your shipment. For the Customer's protection, we ship only to the verified billing address of your credit card / Paypal account / Bank account. Returns and Refunds - On B2B services we neither offer nor accept any returns nor exchanges on any merchandises purchased on the web site. All sales are final. However, we want to make sure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied with your order we ask you to get in contact with us.
- On B2C sales we accept 1 item return per customer, return&refund fee is 20% on retail sales price. There is no refund on any shipping costs. Only items returned in mint condition are refundable. Written Request of return&refund number and instructions prior to return is obligatory.
Third-Party Product All merchandise sold are in mint condition else it is cleary described within merchandise description or on the Site. All merchandise sold are third party merchandise and are subject to the warranties and representations of the applicable manufacturers. All merchandise sold by opticalstars applies to current European CE product standards already by the applicable manufacturers. In case of any warranties and representations of applicable manufacturers we will pass these through to the applicable manufacturers. Please contact us via email to with relating order number. We do not accept any requests from end customers. Spare parts for all merchandise sold are available to order a minimum of one year after order date as long as the spare parts are available from the applicable manufacturers. In case of material faults on the merchandise sold (not in case of misuse or careless handling) we will handle your request and pass it through to the applicable manufacturers for verification and replacement up to one year after order date. In case of material faults and non-availibility of necessary spare parts or replacements from the applicable manufacturers we will refund the product price to you up to one year after order date. This does not affect the validity of the “Disclaimers and limitations of liability” hereinafter described in this document. Colors Opticalstars has made every effort to display as accurately as possible the colors of the merchandise that appear on the web site. However, since the actual colors you see will depend on the photos and your monitor, we cannot guarantee that the photos and/or your monitor will accurately display the actual colors of the merchandise. Disclaimers and limitations of liability Opticalstars MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE MERCHANDISE INCLUDED IN THE WEB SITE NOR AS TO THE MERCHANDISE BEING SOLD TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, OPTICALSTARS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, AND THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION OF THE MERCHANDISE CONTAINED ON OUR ORDER CONFIRMATION. OPTICALSTARS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE WEB SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. THIS DISCLAIMER BY Opticalstars DOES NOT AFFECT THE TERMS OF THE MANUFACTURER, IF ANY. Internet Disclaimer Internet connectivity requires access services from an Internet access provider. Contact your local access provider for rates, terms and conditions. Binding Agreement Opticalstars’ order confirmation and these General Terms and Conditions of Sale shall be deemed the final and integrated agreement between opticalstars and you on the matters contained in these General Terms and Conditions of Sale. Modifications are only valid if accepted by opticalstars in writing. In the event of any conflict between the terms and conditions stated on your purchase order and this Sale Agreement or any terms and conditions on our invoice, you agree that the provisions of this Sale Agreement and our invoice shall control. Governing law and place of jurisdiction The laws of the Federal Republic of Germany (without giving effect to any conflicts of law principles) govern this agreement and any sales and all matters arising out of or relating to these General Terms and Conditions of Sale, including, without limitation, their validity, interpretation, construction, performance, and enforcement. You consent that all legal proceedings arising out of or in connection with these General Terms and Conditions of Sale shall be brought solely before the courts in the City of Munich, Federal Republic of Germany. Severance Clause If any provision of these General Terms and Conditions of Sale is determined to be invalid, illegal or unenforceable, the remaining provisions of these General Terms and Conditions of Sale remain in full force to the extent permitted by law. Privacy The terms and conditions of our Privacy Policy govern the processing of all personal data collected from you in connection with your purchase of merchandise through our web site.
Click here to register for user account. Eyecare professionals please email us after registration to  for wholesales conditions.
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